Modeling Team Performance: Mediating Effects of Collective efficacy and Participatory sense making and Moderating Effects of Within-team competition
|關鍵字:||團隊績效;決策品質;資源充足性;參與式意義建構;知識內化;集體效能;團隊內競爭;Team Performance;Team Decision Quality;Resource Adequacy;Participatory Sense Making;Knowledge Internalization;Collective Efficacy;Within-team Competition|
Recently, more and more industry focuses on team management, so how to improve team performance is the most concerned issue for them. Based on knowledge spiral model and resource-based theory, we explore the factors affect decision quality, team performance and know the whole system how to operate in our research. We investigate employees in team form of banks and insurance companies, and finally we have collected 62 samples for analysis. According to the result, the mediating effects are all supported, and we found that knowledge internalization and resources adequacy both have positive impact on collective efficacy and participatory sense making. Furthermore, both knowledge internalization and resources adequacy can improve decision quality through the increases of collective efficacy and participatory sense making. In addition, the moderating hypothesis is partially supported; within-team competition can’t weaken the positive effect of collective efficacy on team decision quality, and the positive effect of team decision quality on team performance. Finally, based on the empirical findings, we expect to offer some practical contributions for industry in the future.
|Appears in Collections:||Thesis|