Critical Factors of Global Distribution Logistics on Sea Transport between Panama and Taiwan
Montano Tordecilla, Jose Roberto
|關鍵字:||關鍵因素;國際物流配送;交通運輸;國際貿易;層級分析法 (AHP);Critical factors;Global distribution logistics;Transportation;International Trade;Analytic Hierarchy Process (AHP)|
ABSTRACT Distribution logistics has gradually been increasing its importance around the globe over time, with this it has brought more challenges to sensitive business sectors such as; Manufacture, Trading, Third Party Logistics (3pls) and Shipping Lines companies. Moreover, it has become more difficult for the decision maker within these sectors to choose a reliable partner, who understand the companies’ needs, help them to gain competitive advantage and reduce cost. The aim of this paper is to find critical factors, which are affecting the global distribution process between an Asian-Pacific Country (Taiwan) and Central America Country (Panama), determining their respective level of importance, weighting and explore the objective which fit the level of service expected between the participants and their ranking level. This study used the Analytic Hierarchy Process (AHP) to measure the perception within the stakeholders. It is a powerful method that can deal with both qualitative and quantitative factors, which may affect the delivery or receiving procedure along the global distribution logistics process. The findings of this research point out the critical factors which are affecting the global distribution between the stakeholders of both countries, where the most critical factors were identify as: High customs clearance regulation impacting on time delivery; business disruption affecting order complete; poor information and communication system within order correctness, while in order to add value to their customer the most sensitive objective among the sectors was order complete.