A Study of the Effects of the Job-Situation Characteristics of Local Governmental Employees and the Employees’Personalities on Their Perceived Job Stress
Yau-De Wang, Ph.D
|關鍵字:||地方行政人員;工作情境特性;人格特質;工作壓力知覺;Local Governmental Employees;Job-Situation Characteristics;Personality Traits;Perceived Job Stress|
This study used questionnaires to explore the relationships between local governmental employees’ job-situation characteristics, the employees’ personality traits, and their perceived job stress. The results show that the employees’ perceived job stress rose as the partisanship within local government, the diversity of their work activity, and the level of their interaction with public increased. Growth opportunities in job and job autonomy reduced their perceived job stress. A personality of internal locus of control and a higher level of confidence in job led to a lower level of perceived job stress; however, a higher level of confidence increased the perceived stress. We also discovered that the employees’ personality traits moderated the relationships between the job characteristics and the perceived stress. Under a higher level of personal flexibility, the partisanship’s effect on the perceived stress became greater; however, the job diversity’s effect on the perceived stress became smaller. When the employees were more externally controlled, the diversity’s positive effect on the perceived job stress became stronger. Based on these findings, we propose a set of suggestions for reducing the public employees’ job stress.