Title: Role conflicts, emotional exhaustion and health problems: a study of police officers in Taiwan
Authors: Wu, Chia-huei
Institute of Business and Management
Keywords: role conflict;exhaustion;burnout;job demands;police
Issue Date: 1-Aug-2009
Abstract: This study focused on the role conflicts faced by police officers in Taiwan and investigated the relationship between role conflicts, emotional exhaustion and health problems based on the job demands and resources model (JD-R model). Firstly, in addition to work-family conflict, an inter-role conflict, this study identified an intrasender role conflict for police officers called uncompromising-friendly conflict. Secondly, according to the JD-R model, it was hypothesized that emotional exhaustion has a complete mediation effect on the relationships between role conflicts and health problems. The survey data in Huang's study were analysed. A total of 672 police officers at Kaohsiung, Taiwan provided completed data for analysis. Correlation analysis showed that role conflicts, emotional exhaustion and health problems were positively correlated. Results of the structural equation model further suggested that the positive effect of role conflicts on health problems was partially mediated by emotional exhaustion. Copyright (C) 2009 John Wiley & Sons, Ltd.
URI: http://dx.doi.org/10.1002/smi.1245
ISSN: 1532-3005
DOI: 10.1002/smi.1245
Volume: 25
Issue: 3
Begin Page: 259
End Page: 265
Appears in Collections:Articles

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