A Study on the Performance of Strategic Alliances in Digital library Services
Dr. Shang-Jyh Liu
|關鍵字:||數位圖書;策略聯盟;資訊服務;digital library;strategic alliances;library service|
The evolution of information technology, the rapid growth of computer software and hardware, as well as the popularity of the internet use, have facilitated a convenient environment for the users. To upgrade the service quality, it is necessary to furnish more databases to meet research demands. Nevertheless, the budget and the manpower have been the major problems for the large libraries nationwide. Therefore, to combine the resources through establishing the alliance of university libraries, most libraries have a chance to compensate their budgets from the government and negotiate the price and pertinent rights of use with the database vendors. As a result, this research aims to address the following issues: 1. To evaluate the strength and weakness of the digital library, as well as its opportunity and threat of external environment via the SWOT analysis. 2. To evaluate the performance of the alliance of digital library service via the transaction cost and game theory. This research concludes that the performance of the said alliance have the advantages in terms of its expense and manpower, using electronic resources, legal issues, data retrieval, solving the database problems, and sharing of learning experience for the participants. Even though the participants and the provided services of the allied consortium are increasing, the convenience and speed in using the database system, the upgrade of software and hardware, and the performance of training and distribution, are to be improved in many aspects. This study suggests the following items to be conducted in the near future. 1. To broaden the bandwidth: It is suggested to set up the specific leased-line within the campus and local area networks. The internet bandwidth shall be continuously enlarged in accordance with the increase of data. 2. To conduct research on the database system:. It is not reasonable to make the consumer suffer the cost resulting from the R&D expenses for the databases. The consortium needs to bargain for a lower price when procuring the system 3. To hire the professional personnel: It is necessary to strengthen the professional knowledge of the crew and recruit the IT professionals for solving relevant issues. 4. To proceed with the educational training: Each local center shall facilitate the educational training. Continuing education and campus learning are the foundation for the social progress and national competitiveness.
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