Title: A transactional-cycle approach to evidence management for dispute resolution
Authors: Shao, MH
Hwang, JJ
Wu, SS
資訊管理與財務金融系 註:原資管所+財金所
Department of Information Management and Finance
Keywords: chain of evidence;accountability of evidence;non-repudiation services;value transfers;on-line payment;information security
Issue Date: 1-May-2005
Abstract: Dispute resolution, a necessary function in electronic commerce, must rely on evidence that includes mechanisms to ensure non-repudiation of actions by the participants. In open systems comprising computer networks, this "non-repudiation service" is one type of security service defined in the ISO/IEC standards. These, as well as other literature, have defined a system framework for such a service. Evidence management is the central part. We propose a new methodology for evidence management with a model using a transactional cycle in which evidence is collected in compliance with the legal concept of chain-of-evidence. Evidence then exists as a set of relevant pieces instead of an atomic item. A case study involving credit-cardover-SSL transactions was used to demonstrate how the model works. Our aim was to present a new approach and show that evidence accountability can be better ensured. © 2004 Elsevier B.V. All rights reserved.
URI: http://dx.doi.org/10.1016/j.im.2004.04.002
ISSN: 0378-7206
DOI: 10.1016/j.im.2004.04.002
Volume: 42
Issue: 4
Begin Page: 607
End Page: 618
Appears in Collections:Articles

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