標題: Task-based K-Support system: disseminating and sharing task-relevant knowledge
作者: Liu, DR
Wu, IC
Yang, KS
資訊管理與財務金融系 註:原資管所+財金所
Department of Information Management and Finance
關鍵字: task-based portal;knowledge retrieval;knowledge sharing;adaptive task profile;task-needs
公開日期: 1-八月-2005
摘要: In task-based business environments, effective knowledge management relies on providing task-relevant information to fulfill the information needs of knowledge workers. This work proposes an adaptive task-based profiling approach to model workers' task needs, namely information needs (profiles) on tasks. Meanwhile, a fuzzy analytical method is proposed to identify peer-groups with similar task needs based on workers' profiles. Accordingly, a Knowledge Support (X-Support) system is developed to provide a collaborative task-based workplace facilitating knowledge retrieval and sharing among peer-groups. The proposed X-Support system is grounded in a research institute to stimulate task-based knowledge retrieval and sharing. Experimental results show that the proposed system can support task-relevant knowledge effectively. (C) 2005 Elsevier Ltd. All rights reserved.
URI: http://dx.doi.org/10.1016/j.eswa.2005.04.036
http://hdl.handle.net/11536/13437
ISSN: 0957-4174
DOI: 10.1016/j.eswa.2005.04.036
期刊: EXPERT SYSTEMS WITH APPLICATIONS
Volume: 29
Issue: 2
起始頁: 408
結束頁: 423
顯示於類別:期刊論文


文件中的檔案:

  1. 000230947400018.pdf