|標題:||Group Dynamics in Collocated and Virtual Teams|
Department of Management Science
|關鍵字:||虛擬團隊;實體團隊;團隊認同;衝突;信任;Virtual team;Collocated team;Shared team identity;Conflict;Trust|
This study analyzed the results of survey data from 104 teams, including 53 virtual teams and 51 collocated teams, across various industries in Taiwan. The aims of this study were to examine empirically the proposed model a) with trust as the mediator of the team type-conflict relation and b) with shared team identity as the moderator of the team type-trust relation. Our study found, first, that the virtual teams, compared with collocated teams, experienced less shared team identity and less trust in team members, and exhibited a higher level of conflict within the team. Second, this study confirmed that trust in team members is a significant mediator between team type and conflict. Third, the significant moderating role of shared team identity, however, was not found. Fourth, among three control variables, this study found that team size has a significant association with trust in team members and conflict within the team. This result indicates that, as the team size increases, trust in team members will weaken as well as that more team conflict will emerge. Managers of a virtual team should constrain the team size so that the negative effects of large group size can be controlled. If a large team size is inevitable, team leaders should implement managerial interventions. Among all, building convenient communication channels to enhance frequent and effective intra-group communication so as to facilitate the development of trust in team and shared team identity is a plausible option. The managerial implications and discussion of the research limitations of this study conclude the paper.
Chiao Da Mangement Review
|Appears in Collections:||Chiao Da Mangement Review|
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