標題: Exploring the Effects of Information Processing Perceptions on Consumers\' Website Advice Continuance Intention
作者: Wang, Hui-Chih
Doong, Her-Sen
交大名義發表
National Chiao Tung University
公開日期: 1-一月-2014
摘要: With the rapid evolution of e-commerce, individuals\' daily lives are affected not only by information systems but also by the information offered via these systems. Webstore advice, which serves as a virtual salesperson to facilitate consumers\' online purchasing, is an important example, considering how frequently successful e-tailers are using this information service. However, existing information system studies mainly test consumers\' perceptions towards or re-usage of systems only: the information level has been largely neglected despite its popularity at actual Webstores. Specifically, few studies have uncovered why consumers continue to use Webstore advice from the lens of information processing. This study thus pioneered the integration of perceived fit and trust into the expectation disconfirmation theory to explore consumers\' satisfaction and continuance intentions towards Webstore advice at the information level. Based on empirical data, findings supported all the hypotheses proposed. Practical implications are discussed.
URI: http://dx.doi.org/10.1109/HICSS.2014.378
http://hdl.handle.net/11536/124882
ISBN: 978-1-4799-2504-9
ISSN: 1060-3425
DOI: 10.1109/HICSS.2014.378
期刊: 2014 47TH HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES (HICSS)
起始頁: 3035
結束頁: 3043
顯示於類別:會議論文


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  1. 000343806603019.pdf