Title: Control strategies for departure process delays at airport passenger terminals
Authors: Hsu, Chaug-Ing
Chao, Ching-Cheng
Hsu, Nai-Wen
運輸與物流管理系 註:原交通所+運管所
Department of Transportation and Logistics Management
Keywords: airport;queuing model;departure process;delay control;process delay
Issue Date: 17-Feb-2015
Abstract: This paper explores the characteristics of process delays at airport passenger terminals and establishes a queuing model for both passengers and baggage served by different connecting type facilities. The impact of delay propagation on other processes and flights is investigated using an analytical approach. In addition, the extra costs incurred on passengers, process operators, and airlines are examined using the delay cost functions. To reduce the impact of process delays, various delay-controlled strategies are proposed, such as setting scheduled times for completion of a process, increasing the number of service counters, and priority service for emergent flights. Taoyuan International Airport in Taiwan is used as a case study when facing special events. Results showed that the model can effectively and efficiently estimate delay propagation and its costs. In addition, processes that are not consecutive allow more buffer time between different operations, which helps ease propagation of delays caused by previous services.
URI: http://dx.doi.org/10.1080/03081060.2014.959358
ISSN: 0308-1060
DOI: 10.1080/03081060.2014.959358
Volume: 38
Begin Page: 214
End Page: 237
Appears in Collections:Articles